Privacy Policy

1. Introduction

Ositepinex Courier respects your privacy and is committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you use our services or website.

2. Information We Collect

We may collect the following information:

  • Full name and contact details
  • Pickup and delivery addresses
  • Shipment details and instructions
  • Payment and billing information
  • Communication history with our support team
3. How We Use Your Information

Your information is used strictly to:

  • Process and deliver shipments
  • Provide customer support
  • Send delivery updates and notifications
  • Improve service quality and operations
  • Handle billing and transaction records
4. Data Protection

We implement reasonable security measures to protect your data from unauthorized access, misuse, or disclosure. Only authorized personnel can access sensitive information.

5. Information Sharing

We do not sell or rent your personal data. Information may only be shared with:

  • Delivery personnel for shipment fulfillment
  • Payment processors for transactions
  • Legal authorities when required by law
6. Data Retention

We retain customer data only for as long as necessary to provide services, meet legal obligations, or resolve disputes.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting our support team.

8. Policy Updates

We may update this Privacy Policy periodically. Continued use of our services means you accept any changes.