Terms & Conditions

1. Acceptance of Terms

By using Ositepinex Courier services, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Service Scope

We provide courier and logistics services including parcel delivery, business dispatch, freight movement, and related logistics support.

3. Shipment Requirements

Customers must ensure:

  • Accurate sender and receiver details
  • Proper packaging of items
  • Compliance with restricted goods list
  • Correct declaration of item value (if required)
4. Prohibited Items

We do not accept:

  • Illegal goods or substances
  • Hazardous or explosive materials
  • Stolen or counterfeit items
  • Items restricted by law or regulation
5. Delivery Timelines

Delivery times are estimates and may vary due to traffic, weather, operational delays, or unforeseen circumstances.

6. Liability

Ositepinex Courier is responsible for shipments within agreed service terms. Liability for loss or damage may depend on declared value, service type, and handling category.

7. Payments

All services must be paid according to agreed pricing terms. Prices may vary based on distance, weight, urgency, and service type.

8. Cancellations

Orders may be canceled before pickup. Once a shipment is in transit, cancellation is no longer possible.

9. Service Limitations

We reserve the right to refuse or suspend service for:

  • Incorrect information
  • Unsafe or prohibited items
  • Unpaid or disputed transactions
10. Changes to Terms

We may update these Terms at any time. Continued use of services implies acceptance of changes.